Privacy Policy

Privacy Policy

Introduction

Welcome to https://gilbert-christian-couples-therapy.couplesresilience.com (hereafter referred to as “Gilbert Christian Couples Therapy,” “we,” or “our”). We prioritize and respect your privacy by ensuring the protection of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and management of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using our applications and services as a registered user.
  • Visiting and interacting with our website.
  • Subscribing to newsletters, receiving emails, or engaging with communication from us via phone or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status, including income levels and investment portfolios (if provided).
  4. Purchase Information: Records of products or services purchased from us, along with associated transaction IDs and dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Information about your geographical location when you use our services on a mobile device.
  7. Feedback: Your responses to surveys, feedback forms, or reviews, which may include personal details.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  9. Product Information: Details about products you have shown interest in or purchased, including preferences and customization choices.

We gather this data through direct user input, interactions with our services, and automated tracking technologies like cookies and similar files. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

We employ cookies for various purposes to enhance your experience and improve our service:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and applications.
  • Preference Cookies: Used to remember your preferences, such as language settings or display options.
  • Analytics Cookies: Enable us to analyze user behavior, track interactions, and measure the effectiveness of our website and services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected, including:

  • Fulfilling your requests or providing the services you’ve subscribed to.
  • Complying with legal requirements and regulatory obligations.
  • Conducting analytics and improving our service.

Once the data’s purpose is fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption of data at rest and in transit.
  • Engagement of secure third-party processing providers.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or marketed to children, and we do not knowingly collect personal data from them.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access, rectify, or erase your data.
  • Restrict or object to the processing of your data.
  • Request data portability.
  • Object to decisions made solely by automated means.
  • File appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please contact our privacy team at [email protected] or via postal mail at:
[Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, ensuring transparency and informing you of any significant modifications.

Contact Information

For privacy-related matters, general inquiries, unsubscribe requests, or feedback, please reach out to us via: